My daughter and I went to Chico to spend “family weekend” at Chico State with my son. It was probably the worst experience I’ve ever had a hotel and we aren’t even super picky or fancy. After waiting almost an hour and a half for our room to be ready when we were told twenty mins, we walked into that room and immediately walked out because we started gagging. It reeked of cigarettes and bleach. There were cigarette burns in the comforter!!! The bathroom was filthy even though it was supposed to be “clean”. The floors were dirty. There were two drawers missing in the dresser! It wasn’t just that room either. She was cleaning 3 or 4 rooms at the same time and from what I observed, they all looked like they were in the same condition. I refused to stay there, and when I spoke with the manager at the front, she said she would give me a refund. She has not given me a refund and she’s also ignoring the booking company regarding the cancellation! Just awful and completely unprofessional. I cannot even wrap my mind around this still and it’s been over a month. I can literally still smell the bleach and cigarettes ??? I would give this place negative stars, if I could. I very rarely leave reviews, especially bad ones. This place was so bad, I wanted to warn people. Save your money and your stomach.

Never stay here. It is filthy. The door to the bathroom was bashed in, floors and baseboards never cleaned. TV didn't work. The surface on bed table had some crusty residue-not clean. Many of the "guests" looked questionable and some appeared to be residents. It felt unsafe.

We got here yesterday and the room was disgusting the walls so dirty the bathroom shower handle came off the room had so many cockroaches we stayed up killing them I told the lady she gave me a trap and said put it somewhere so I did in the bathroom there was no microwave and 3 towels on the counter nothing is nice about this place we r leaving today

Absolutely disgusting, cockroaches covering the floor and bedbugs everywhere. The location is awful, there were police activity when we drove up. The front lady was nice she refunded me immediately, but this place was seriously awful and disgusting.

Upon arriving. Chico police was already leaving. Then we checked in, got the room, and I swear you not, not even 1 full minute into our room we saw cockroachs, bedbugs and trash all throughout the room. Probably the worst experience of anyplace I've visited in my life. I never write reviews but just because how bad this place is, Im writing one now to warn anyone trying to find a room for cheap, DON'T. Pay the extra money to to any of the quality hotels. The lady upfront was respectful, and I don't mean shade towards her but don't go here. Save your time and money.

Horrible. They will find every reason under the sun to scam you out of your money. Rooms are filthy (I've been in mostly all of them) .all are infested with roaches and bedbugs . And they treat everyone who is a guest here like they are a bother or something. Save your money ,your health, and your family from the absolute WORST experience of your life . They will lie to your face about not having rooms available and then they will rent out that same room not even an hour later . They have family that stays here for free . They will just stare at you nonstop . You, your kids they don't care . They're in your business but you better not be in theirs. I've seen drug deals go down here . Domestic violence and more . Please for the love of God . DO NOT GIVE THEM ANYMORE OF YOUR BUSINESS!! it's truly disgusting that this place is even allowed to operate in such a horrible condition. Most if not all of these rooms are not suitable for any human to be in .

Not so great. They have an ice machine which will produce 2 ice cubes per hour...but if you want those ice cubes be prepared with your own receptacle because your room has no ice bucket. And bring your own hand soap! Oh and dont expect to find one of those little but wonderful coffee makers in ur room either. Oh and there will be no bagels and cream cheese compliments of the house or otherwise! I would not recomend this motel. Anyplace else would be better--ANYPLACE ELSE.

Protect your peace and DONT STAY HERE? I came to chico for a weekend trip to visit my friends and it turned into a day trip because I refused to sleep in this dirty bug infested cigarette smelling tweaker room. There were roaches and bed bugs and demonic writing. We tried returning our key at 1am and no one was there so we dropped it off and left. I tried getting a refund and they lied to the third party saying I left at 10am but wont provide proof. The lady called me a liar and hung up on me after I told her I have proof and now my calls wont go through. They’re definitely going out of business soon especially if they need $70 that bad.